Guaranteed 48 hour delivery
On all orders over the total purchase price of £30 including VAT we will guarantee to deliver the goods to a UK mainland address within 2 working days from receipt of a paid order excluding the day of the order. The goods will have been deemed as being delivered if our courier has attempted delivery to the delivery address. Should the goods have not been delivered due to an incorrect or incomplete address of their being no answer to the door, the goods will have been deemed to have been delivered within the 48 hour period.
If however the goods are not delivered within the 2 working days time period a full refund will be made within 5 days of us being notified that the delivery had not taken place as promised and we have verified this with our courier company. If there is a dispute or discrepancy between the information provided to us by the customer and the courier company we reserve the right to make a firm and final decision on whether to refund the purchase price of the goods or not.
Best Endeavours: The guaranteed delivery offer will not apply should you be dissatisfied with the content of your order, i.e. items missing or incorrect items dispatched to you, replacement items will be sent to you within 5 days of the error being notified to us stock levels permitting but a refund for non delivery will not apply
Force Majeure: If the goods are damaged in transit, the non delivery refund will not be made but the goods will be redelivered at the earliest opportunity after the damaged goods are returned to us, but the 48 hour delivery guarantee offer would not apply.
We are pleased to ship our products all over the world and so here is a schedule of our delivery charges:
United Kingdom
All orders are shipped FREE OF CHARGE to the UK using Royal Mail 1st Class Delivery (or courier for larger orders).
Europe
Orders to Europe are charged at 45% of the order value.
Any orders over the value of £150-00 are shipped FREE OF CHARGE.
United States & Canada
Orders to the United States & Canada are charged at 55% of the order value.
Any orders over the value of £200-00 are shipped FREE OF CHARGE.
Australia & New Zealand
Orders to Australia & New Zealand are charged at 65% of the order value.
Any orders over the value of £250-00 are shipped FREE OF CHARGE.
We will normally dispatch the goods to you within 14 days of receipt of order. In the event that we will not be able to dispatch the order within 14 days then we will contact you by email to inform you of the delay with details of the expected dispatch date. In the event that this dispatch date is unacceptable to you then the order may be cancelled and your funds will be returned to you.
Receipt of orders will be confirmed by email. Dispatch will be confirmed by email.
Delivery Information 
